SEPHORA Indonesia (Read Post #1) - Page 5
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  1. #61
    Permanent Resident annya's Avatar
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    Default Re: SEPHORA

    Semuanyaaa yang sudah ke Sephora Kokas dan PI gimana konter nail colornyaa? Bisa dicoba-coba kayak di Sing ga? Terus mereknya ada apa aja yaa? Berharap ada Butter London, Ciate, dan DL heheheh. TIA Hidden Content

  2. #62
    Resident Nanda Melissa's Avatar
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    Default Re: SEPHORA

    .................................................. .................................................. .....................
    Last edited by Nanda Melissa; Feb 12, 2015 at 12:43 PM.

  3. #63
    Elite Citizen tika89's Avatar
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    Default Re: SEPHORA

    Phe1988
    The balm kan ada konter sendiri...? Hidden Content

    annya
    kalo di PI nail polish dr sephora in-house brand nya aja belom adaa :") there were a couple of OPI sets. Jadi di PI di dalemnya sephora mau ada nail salon nya gt tapi belom buka. Brands lain ngga ada sama sekali.

    Anyway i do think it's very far-fetched ya kalo ngarep ada anastasia sama nars dan lain-lainnya. Kalo ABH kan memang belom masuk pasar south east asia. I dont think it's available in brick-and-mortar stores outside the USA.. Kalo nars di sg sama kl juga bukan di sephora tp konter sendiri. Yg bisa diharapkan secara realistis sih menurut aku yg ada di sephora sg misalnya stila, UD hehe
    Last edited by tika89; Jul 27, 2014 at 12:48 AM.

  4. #64
    Citizen pablohoney's Avatar
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    Default Re: SEPHORA (Read Post #1)

    Jadi ceritanya weekend ini di spend dengan visiting both of Sephora stores Hidden Content

    Aku merasa yg di PI lebih luas, still loads of space for more brands. Easier to move around and navigate as well.
    Lebih adem juga, tadi di KoKas berasa panas.

    Bisa ngerti sih kenapa banyak dari kalian kecewa.
    Anak2 FD bisa dibilang terlalu advanced lah Hidden Content
    But I completely agree with tika89. Harus dipikir secara logis juga, masa expect ABH masuk ke Indo sebelum SG or KL? Or, any brands that those two countries (Sephora ya, bukan standing counter) don't have yet for that matter. Just saying hehe.
    Aku pun gak berharap banyak sih sejak dari awal denger uda ada gosip Sephora mau buka disini. Yeah, as we all know, bureaucracy around here can be a pain.
    Tapi emang sih, aku berharap at least ada lah brand2 seperti Urban Decay or Stila. Oh well, balik lagi ke atas.

    I believe they're still testing the waters and for sure will bring more brands in. Didoakan saja Hidden Content

    ---

    Oh ya, one little (major) note.

    I'm writing this with full discretion in the hopes people will take notice and do something about it.

    If there's one thing that puts me off, it was the testers, especially makeup.

    A lot of them were in a.. sad condition.
    tika89 mentioned to me that on the opening day, the testers were still OK, perhaps brand new (can you attest to this pls?)

    Tapi tadi pas kesana, whew.. Campur aduk antara miris dan disgusted *sorry*
    Tester bocel dimana2, belepotan, Benefit's cheek tints udah beleber pas dibuka, Stay Flawless primer juga bentuknya udah benyek pas dibuka, Sephora eyeliners missing and those sad, sad, sad Guerlain Meteorites.
    Ngerti sih, Meteorites ini masih ngehits sampai sekarang, but the ones I saw were not suitable to be called testers anymore. Banyak bola2 yang hilang, warnanya gak lengkap. I suspect *again, with full discretion* a few (or many) people stole the balls.

    Obviously, this is just my own suspicion. But more over, I'm concerned with how customers treat the testers.
    Secara itu tester2 bisa dicolek sesuka hati dan full sized products are pretty much available within hand's reach.
    I also understand that people are probably still too excited trying out lots of stuff, hype masih tinggi.
    But hopefully they remember that these are for public use. It's probably best if they can treat this as a public facility as well. Kasian lah orang2 selanjutnya yg cobain tester tapi udah jelek, berantakan, belepotan, puts people off like myself. Seriously, I felt disgusted more than a few times when I was there.

    Tentu ada BA yang siap selalu utk bersih2 dan beberes ya, but come on, we are better than that Hidden Content

    I'm saying this cos I'm truly concerned with what's happening. Within two weeks, the testers' condition are already like that. Yang di KoKas masih mendingan sih, but those Guerlain Meteorites didn't stand a chance either.

    Hopefully, no one gets offended by my post. If you do, I apologize in advance.
    Demi kebaikan bersama kok Hidden Content


    P.S. Post #1 udah di update dengan brand2 yang tersedia di Sephora Indo ya. Silakan baca dulu sebelum bertanya "brand X or Y ada di store gak ya?".
    Kalo ada yg kurang atau ada brand baru masuk, feel free to let me know, nanti bisa ditambahin di depan.
    Last edited by pablohoney; Jul 27, 2014 at 02:16 AM.
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  5. #65
    Permanent Resident anbae91's Avatar
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    Default Re: SEPHORA (Read Post #1)

    Setuju sama pablohoney! Sedih rasanya pas mampir tester lipstick banyaaak sekali yg hilang. Pas ditanya sama BA/SA-nya dia juga baru nyadar dan kemungkinan sudah hilang sejak hari pertama Hidden Content i donno what's going on with people in Indonesia. Rasanya mental 'ngambil sesuatu yg bukan miliknya' is still rooted here..

    Anyway, kemarin tanya mereka kira2 brand apa yg bakal masuk Indo, yg pasti sih ada Urban Decay.. Gw lupa dia mention another two brands, and hopefully kalau lancar those products will be stored around November/December.. Sedang diproses perijinannya di BPOM. Dan gw rasa memang itu yg membuat kenapa byk brand baru (on top of other 'existing' brands) belum terlihat di Sephora Indo Hidden Content

  6. #66
    Elite Citizen tika89's Avatar
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    Default Re: SEPHORA (Read Post #1)

    Pablohoney
    Yessss on opening day, walaupun rada kecewa sm brands yg ada, tapi terhibur dengan the fresh, pristine, beautiful testers! Ternyata udah kaya gitu ya sekarang so sadddd Hidden Content i spent a lot of time playing at the shiseido stand bcs the testers look gorgeous. And most people dont flock to shiseido the way they flock to the sephora stand jadi damai swatchingnya Hidden Content All testers were brand new, bahkan lipsticks nya guerlain masih ada plastic cap nya. I mean, kita semua seneng kan ada sephora biar bisa tes produk, swatching, tapi kalo testernya pada hilang ya mau gimana juga :") i hope they put some kind of alarm tag on the testers later on.

  7. #67
    Resident librantonia's Avatar
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    Default Re: SEPHORA (Read Post #1)

    hmm... under-staffed kah kondisi tokonya?
    maksudnya apakah karena nggak ada yang ngawasin jadi tester2 itu mengalami perlakuan yang tidak senonoh?

    karena sebenarnya kalau ke counter2 yang ada di dept store terkemuka (ciyeh!)atau bahkan hypermarket (carrefour,hypermart) kan kondisi testernya quite OK.
    separah2nya paling variantnya nggak lengkap.
    atau udah abis/kering masih dipajang dan nggak direplenish.
    atau ketangkep basah lagi dipake sama SA/BA-nya hehe

    kayaknya di Indo sih selama ada yang ngawasin masih pada behave ya Hidden Content
    hence my question, apakah Sephora di Indonesia understaffed?

  8. #68
    Citizen pablohoney's Avatar
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    Default Re: SEPHORA (Read Post #1)

    anbae91, miris banget yah! Hidden Content
    Pas aku ke KoKas, tester Too Faced Melted Lipstick sama sekali gak ada lho! That's just so weird/annoying, karena tujuanku mau coba itu dulu. Padahal klo di foto artikel FD (Hidden Content ), jelas2 ada itu testernya. Dan bisa dibilang tester di Too Faced banyak banget yg gak ada, misplaced or missing, IDK.

    tika89, yeah I hope they will start putting an alarm tag on all the testers. Tapi macam Guerlain Meteorites sih susah ya, can't put the tag on the balls Hidden Content

    librantonia, what makes Sephora different is the fact that we have the freedom to try out things without having the staffs hawking on us. We could actually enjoy our time without having being pressured to buy. The staffs (including security) usually just walk around, gak stay di satu tempat/counter aja.

    However, this kind of freedom might be misused/abused by irresponsible parties.

    Klo masalah BA pakai tester, we all know that story. But we're talking on a two-week frame here. Dan bukan cuma 1-2 biji yang hilang.
    Klo tester kering etc gak diganti, itu masalah management I won't get into it much. From what I've heard before, asking for a new tester is not easy. The BA has to send back the old tester first baru bisa dikasih baru, itupun gak langsung. Nah kalo tester hilang, IDK how that works :/

    I think, if you rely on someone to watch over things for something quite simple as this, then we have some serious issue.
    Ini masalah kesadaran diri, plain and simple.
    Hanya karena gak ketauan, bukan berarti boleh diambil kan? Hidden Content

    I'm just saying, if you see someone acting fishy, you can report to the BA or the security. Not that hard, yes?

    OK, on the other hand, shoplifting might be far-fetched (although I do think it's very possible), bisa juga testernya emang misplaced. But those sad, sad Guerlain Meteorites is totally a different story IMO.
    Misalnya tester/full sized product, entah siapa ambil apa trus ngasal taruhnya, selipin di counter brand lain. I saw these yesterday FYI.

    Ini juga jadi semacam himbauan sih, please put things back to where you took them.
    Jangan dikit2 mikirnya "ah ada staff ini bisa beres2in" Hidden Content
    Apa gak kasian staff itu mesti cariin tester hilang in a place where it's practically like finding needle in a haystack.

    Be responsible Hidden Content
    Last edited by pablohoney; Jul 28, 2014 at 10:45 AM.
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  9. #69
    Citizen rency's Avatar
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    Default Re: SEPHORA (Read Post #1)

    Emm sudah mengunjungi kedua storenya, sedih krn barangnya ga lengkap, aku pdhl ngarep banget UD ada disini. Hiks2. Ga tahu hny perasaan aku aja atau gmn tapi kok rasanya harga sephora sini lebih mahal dr sg, ada yang negrasa gt? Atau cuman aku aja kali yang rasa. Hehehe

  10. #70
    Resident librantonia's Avatar
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    Default Re: SEPHORA (Read Post #1)

    hihihi pas banget di buzzfeed ada article soal Sephora.
    walau ini tentang Sephora di US sih ya most probably.
    entah berapa dari 21 yang applicable di Indonesia.
    any ideas?

    Hidden Content

  11. #71
    Permanent Resident cherryl's Avatar
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    Default Re: SEPHORA (Read Post #1)

    waktu aku ke sephora PI hari kedua opening, tiga dari enam tester Too Faced Melted juga udah ga ada. BA-nya baru sadar pas aku tanyain, pdhal kmrn lengkap semua ktnya. baru sehari buka udah ilang tiga Hidden Content

  12. #72
    Female Daily Crew Permanent Resident ochell's Avatar
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    Default Re: SEPHORA (Read Post #1)

    No wonder yah di Indonesia kalau mau belanja BA pada nngebuntutin kaya kita maling, ternyata kebanyakan cust Indo memang tangannya panjang.

    Sephora emang ga gitu jagain cust sih, jadi sebenernya enak pas belanja, bebas,ga di kintilin kanan kiri and bisa swatch seenaknyna.
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  13. #73
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    Default Re: SEPHORA (Read Post #1)

    Pas kebetulan buka puasa di kokas dan pas awal bukanya sephora dikokas juga masih semangat liat2nya, ehh pas mo coba lipstik2 sephora udah Ada yang ilang..Tanya ke BA mereka juga bingung udah ga ada.. Parah parah.. Liat2 ring rouge Anna Sui juga udah boncel2 gitu..
    Last edited by Chikowhite; Jul 31, 2014 at 07:17 AM.

  14. #74
    Permanent Resident bunnybeauty's Avatar
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    Default Re: SEPHORA (Read Post #1)

    Kesan kesan saya ketika mengunjungi store SEPHORA INDONESIA Plaza Indo Hidden Content

    plus :
    - ga di ikutin oleh mbak2 SPG nya jadi bebas aja nyolek2
    - banyak kapas + makeup remover, jadi kalo mau colek2 ga usah takut gimana bersihinnya
    - barang pilihannya lumayan lengkap utk ukuran store Indonesia ya ( tau lah disini masuk sephora aja udah sukur, jgn berharap bakal lengkap kaya sephora USA, karena yg di KL yg 2x lbh maju dr Jkt aja belom lengkap )


    minus :
    - customer2 nya jorok, contoh : nyoba2 lipstik bukan di swatch dl di tangan, tapi lgsg di oles ke bibir -______-
    - BA nya beberapa ada yg kurang ngerti produk
    - customer2 nya abusive bgt sama sample2 nya. bahkan ketika ga nemu sample yg diinginkan, gak sedikit yg buka baru packingnya trus di colek2 ( serasa di gram*dia )
    padahal sample nya sedang di "coba" pake oleh cust lain ( dibawa2 ke tmpt lain yg ada kaca nya/ lbh luas ) -_____- ( serasa milik pribadi )
    kalau di indonesia ga bisa nih ada store ky gini
    msti nya barang2nya tuh di "rantai" ya kaya HP dummies di Toko2 HP macem ibox. biar ga sembarangan di bawa2 kemana2. Hidden Content
    Last edited by bunnybeauty; Jul 30, 2014 at 08:56 PM.

  15. #75
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    Default Re: SEPHORA (Read Post #1)

    parah bgt denger cerita temen2 disini... kasian sephoranya pasti susah payah 'ngadain' tokonya di indonesia tapi konsumennya sendiri msh belom ngerti konsep tokonya dia... padahal bukannya gampang nyediain produk, tester2, bahkan sampe bela2in bawa konsep konsumen bisa bebas nyoba tester dan ngga dikintilin ama BA, eh ada lagi orang yg menyalahgunakan... (masa kita msti bikin petisi "tutup sephora untuk sementara biar t&c instorenya disesuaikan lagi ama kondisi masyarakat indonesia yg acakadut"?) Hidden Content

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